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Language, Literacy and Numeracy Policy (LLN)


The purpose of the Language, Literacy and Numeracy (LLN) Policy is to ensure that the college trainers can identify LLN skill levels and assist learners with additional needs to provide them with appropriate support throughout their study.

The Language, Literacy and Numeracy (LLN) Policy was formulated in relation to the Education Act 2013, the Queensland’s Public Sector Ethics Act 1994, the Code of Conduct for the Queensland Public Service Act, the Anti-Discrimination Act 1991 (QLD) the Disability Discrimination Act 1992 (QLD), and the AQTF Standards.

This Policy applies to all of the college’s employees, learners and/or potential learners.

The college is committed to maintaining a learning environment that supports the learning needs and skill development of learners. The college does not discriminate against any learner or potential learner who identifies as having low LLN skills. The college evaluates individual learner’s LLN skills and abilities at enrolment through the completion of a language, literacy and numeracy (LLN) assessment at the level of qualification to be undertaken. This includes:

  • Diploma Level
  • Certificate IV Level
  • Certificate III Level

The College may also use other methods to evaluate the learner’s preparedness for the course, including but not limited to:

  • Observations
  • Discussions
  • Self-evaluations
  • Learner submissions

The college is committed to promoting an environment that is respectful of all current learners and potential learners. The college will ensure that learners and potential learners are aware of the recommended level of LLN skill that is needed to undertake the various courses on offer, and we will do our utmost to ensure that all LLN assessments are completed with integrity.

All college employees will contribute to an honest, unbiased, and unprejudiced work environment, and will ensure that the trainers and assessors who identify learners with LLN issues understand the correct procedures to follow. The college will make our learners aware of the contents of the LLN policy and its location on our website, and we will work to effectively ascertain the LLN skills and abilities of potential learners.

ACFPT fosters links with professional organisations for the referral of learners with LLN needs. Staff will remain up to date with the current LLN policy and procedures and the job outcome requirements associated with each course.

The college representatives may seek advice from relevant professionals in relation to LLN issues as required.

  • Discuss results with the learner
  • Discuss learner’s reason/s for undertaking the course
  • Explain that a strong level of support and assistance will be provided to the learner to assist them in completing the course. This will be outlined in more detail with each individual learner and trainer depending on the situation
  • If it is apparent that the learner’s LLN skills and abilities may hinder their ability to meet job outcomes or complete the course content, the college representative will immediately speak to a supervisor for guidance
  • Upon examining the case, the supervisor may suggest an alternative course (at a more appropriate level), or the possibility of the learner working through the course in an alternative way. A supervisor has the discretion to discuss various options with the learner depending on the situation, while adhering to the anti-discrimination legislation outlined above
  • Any solution or suggestion will not discriminate or exclude any potential learner and will only be suggested if the college representative genuinely feels it is a suitable consideration for this learner
  • It is the college’s goal to ensure that learner is not mislead about the course content and/or difficulty level, and they do not undertake a course in a manner that is not suited to their LLN abilities