ACFPT Third-Party Communication Policy

Policy Statement

ACFPT is committed to maintaining the privacy and confidentiality of our learners’ information. As such, communication regarding training and assessments will only be conducted directly with the learner. Third-party consent for communication is granted at the sole discretion of the college and is subject to strict authorisation procedures.

Scope

This policy applies to all learners, staff, and any third parties seeking to engage in discussions related to the training and assessments of learners at ACFPT.

Policy Details

1. Direct Communication with Learners
   • ACFPT will only discuss training and assessments with the enrolled learner.
   • All queries and concerns regarding the learner’s progress, assessment outcomes, and any other academic matters will be addressed directly with the learner.
2. Third-Party Authorization
   • Consent for third-party communication must be explicitly granted by the learner through a formal authorization process.
   • Authorization forms must be completed and signed by the learner, specifying the third party and the nature of the information to be shared.
   • Authorization is granted at the sole discretion of ACFPT and may be revoked at any time by the learner or the college.
3.  Limitations on Third-Party Communication
   • Even with authorization, ACFPT reserves the right to withhold certain information and limit discussions to protect the privacy and integrity of the learner’s records.
   • Third-party communication will not include in-depth discussions of training materials or specific assessment details.
4.  Review and Revocation of Consent
   • The college retains the right to review and revoke third-party consent at any time if it is deemed necessary to protect the learner’s privacy or the college’s interests.
   • Learners can also revoke their consent for third-party communication at any time through a written request to the college administration.

Procedures

1. Request for Third-Party Communication
   • Learners wishing to authorize third-party communication must submit a completed Third-Party Authorization Form to the college administration.
   • The college will review the request and inform the learner of the decision within five business days.
2. Revocation of Consent
   • To revoke previously granted third-party consent, learners must submit a written request to the college administration.
   • The revocation will be processed within three business days, and all third-party communications will cease immediately thereafter.

Enforcement

Violation of this policy may result in disciplinary action against staff members and could lead to the revocation of third-party communication privileges for the involved parties.

Contact

For questions or further information regarding this policy, please contact the ACFPT administration office.